Terms of Service

Terms of Service

Welcome to Cokaan!

These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. General Information

These Terms comply with applicable regulations, including the European Union General Data Protection Regulation (GDPR) and relevant U.S. laws.

2. Use of Our Services

  • You agree to use our website only for lawful purposes.
  • You are responsible for maintaining the confidentiality of your account and password.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Products and Pricing

  • All products are subject to availability.
  • We strive to display accurate product descriptions and prices. However, we reserve the right to correct errors, inaccuracies, or omissions, including after an order has been placed.
  • Prices are subject to change without prior notice.

4. Shipping and Delivery

  • Delivery times are estimates and may vary depending on location and other factors.
  • Cokaan is not responsible for delays caused by customs or unforeseen circumstances.
  • For more details, see our Shipping Information.

5. Returns and Refunds

  • Items may be returned within 14 days of delivery in accordance with our Return Policy.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. Intellectual Property

  • All content on this website, including text, images, and designs, is the property of Cokaan and protected by copyright laws.
  • You may not copy, reproduce, or distribute any content without prior written consent.

7. Limitation of Liability

  • Cokaan is not liable for any direct, indirect, or consequential damages arising from the use or inability to use our services.
  • We do not guarantee that our website will be error-free, uninterrupted, or secure.

8. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

  • These Terms are governed by the laws of Germany and applicable EU and U.S. regulations.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Germany.

10. Changes to These Terms

  • Cokaan reserves the right to update or modify these Terms at any time without prior notice. Any changes will take effect immediately upon posting on this website.

11. Contact Us

For questions about these Terms, please contact us at contact@cokaan.com.

By using our website, you acknowledge that you have read and understood these Terms of Service. Thank you for choosing Cokaan!