Privacy Policy

Privacy Policy

Effective Date: 13.12.2024
Company Name: Cokaan
Contact Email: contact@cokaan.com

At Cokaan, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Billing address and payment details (processed securely through third-party payment providers).
  • Usage Information: Data about your interaction with our website, such as IP address, browser type, and pages visited.
  • Voluntary Information: Information you provide through forms, surveys, or customer support inquiries.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To improve our website, products, and services.
  • To send you updates, promotions, and marketing communications (with your consent).
  • To prevent fraudulent activity and ensure security.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors that help us process payments, deliver products, or analyze website performance.
  • Legal Obligations: Authorities if required to comply with legal obligations or protect our rights.

4. Your Privacy Rights

  • European Union Residents: Under the GDPR, you have the right to access, correct, or delete your data. You may also object to or restrict certain types of data processing.
  • California Residents: Under the CCPA, you have the right to request access to the personal data we collect and request its deletion.

To exercise these rights, please contact us at contact@cokaan.com.

5. Data Security

We use industry-standard measures such as SSL encryption to protect your data during transmission and secure servers to store it. While we strive to protect your data, no system is completely secure, and we encourage you to take precautions to protect your information.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences in your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: contact@cokaan.com

Thank you for trusting Cokaan. Your privacy is our priority.